This Privacy Policy applies to Kisano Studios' Helmo Rpg game, website helmorpg.com/site/ and its services called Products. We may periodically update this Privacy Policy by posting a new version on our website. Please check this page regularly to be aware of what information we collect and how we use it. We respect our customers' privacy rights and protect personal information collected, stored and used in connection with our Products. Your privacy is important to us.
Personal information is information that identifies you and that can be used to contact you online or offline. We collect your personal information on a voluntary basis as described below. Our primary purposes in collecting and using information are to create your account, provide services to you, improve our services, contact you, conduct research and create reports for internal use and for use with our partners.
Contact information (such as name and email address).username and password Profile information (such as links to profiles on other networking sites) Your messages for the Products (such as chat logs, player support tickets). Any information you post in game chat, including your username or other account profile information, will be publicized and made available to all users and viewers in the chat and therefore will no longer be private. Nor can we guarantee the security of such information that is disclosed in a private message to a player within the game, in which case you transfer your information to a third party, and you understand that you provide such information at your own risk. Other data you choose to provide us (such as data to identify a lost account)
Data about your account and game progress Your IP address and mobile device identifiers (such as device ID, advertising ID, MAC address, IMEI) Data about your device, such as device name and operating system, browser type and language Data we collect with cookies and similar technologies General location data Data about your use of the Products, such as gameplay data and your interactions with other players within the Products We may also create a specific ID for you when you use the Products.
The data we receive if you link a third-party tool to the Product (such as Apple, Facebook, Google, etc.) Demographic data (such as to determine the coarse location of your IP address) Data to combat fraud (such as in-game cashback abuse or advertising click fraud) Data from platforms the game runs on and payment systems, needed to verify payments. To learn more about the exact data we receive from these partners, please visit the websites of the partners you use to make in-game payments.
Create accounts and allow you to play our games and use our products
Check and confirm payments
Supply and deliver the requested products
Send you product-related communications
Develop and improve products and player experience
Respond to your comments and questions and provide player support
Provide offers related to the Products, as well as on other websites and services and via email
Send related information such as updates, security alerts, and support messages
We may use the email address you provide to us to contact you with newsletters, marketing or promotional materials.
You can easily opt out of receiving these communications from us by following the unsubscribe link provided in any email we send you.
Kisano Studios can view and process the data in accordance with this Policy. We do not share your personal information except as approved by you or as described in this document. We do not sell or rent your personally identifiable information to third parties, although non-personally identifiable information may be used by our partners in accordance with this Policy and their own privacy policies. The data collected may be accessed by third parties in the following situations:
We provide some social features placed on our Products, such as in-game chat, communicating on our forums, and some others. Other players and users can, for example, see your profile data, some in-game activity, and read messages you post in-game and on the game forums.
We have partners to perform services for us that enable us to provide you with better products. These partners process your data in accordance with their privacy policies and KISANO STUDIOS instructions to provide services such as hosting, player support, payment processing, advertising, analytics and fraud prevention. To combat fraud and illegal activities, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. We may also disclose your data to comply with the law or to protect our rights, property or safety, our players or others. The Products include features from our partners, such as social media engagement tools and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices. Below you will find a list of our ad serving and analytics partners. For more information about their privacy practices regarding analytics and targeted advertising, please visit the links below.
Additionally, you may wish to use alternative payment methods available for our Products, which are posted at http://helmorpg.com/site/store.php. Data entered on the website goes to the selected payment provider. Please read the payment partner's privacy policy before submitting your details. We encourage you to review the privacy policies of any other service providers from whom you request services. If you visit a third-party website that links to our Products, you should consult that website's privacy policy before providing any personal information. We may also share your information in connection with any merger, sale of our assets or financing or acquisition of all or part of our business to another company.
Our products are global in nature and your data can therefore be transferred anywhere in the world. Different countries may have different data protection laws and/or privacy laws than your own country. We take steps to ensure that adequate safeguards are in place to protect your data, as explained in this Policy. However, by downloading or using our products, you agree that your information will be transferred and processed as described here.
The security, integrity and confidentiality of your information is extremely important to us. We have implemented technical, administrative and physical security measures designed to protect your information from access, unauthorized disclosure, use and modification. Periodically, we review our security procedures to consider new technologies and appropriate methods.