Purchase refund policy.

      a) Deadline to request a refund.

        Up to seven (7) days from the date of purchase!

      b) Helmo Coins purchases.

        The purchased coins must be in the account where the refund request was made, so they can be returned.

      c) In contact with Kisano.

        Refunds will not be authorized on third-party platforms before opening a ticket with Kisano.